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Hennessy
Designing services and relations with vine-growers
Context & challenge
Intensify relations between the company and its wine-growing partners in Cognac in order to calmly and collectively tackle all the cognac production and market issues.
Methods
Roll out a comprehensive Human-Centred Design method over a long period of time in order to jointly design initiatives and packages of services that will enable Hennessy and the vine-growers to jointly manage their common heritage and develop its value on a lasting basis.
Solution
The Hennessy x Vitis programme: a set of services, experiences and training content at the disposal of the vine-growers to help them make their vine-growing a more satisfying, efficient, sustainable and rewarding activity...
Key figures
. 2 years
. X informants
. X workshops
. X services
. X types of content
. 1 label
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